Case

Personalized Recommendations and Patient Routing

Automatic generation of clear memos and routing sheets based on appointment or test results. Increasing treatment adherence (compliance), reducing patient anxiety, and offloading the contact center.

Attention: generated materials are of an informational and reference nature and serve as a supplement to the doctor's prescription. The final clinical decision is made by the doctor.

Implementation Benefits

Increased Treatment Adherence (Compliance)

Structured and clear presentation of information increases the likelihood of the patient following medical recommendations.

Reduced Load on Support

Minimization of non-target calls to the contact center with questions "what does this mean?" and "who should I book an appointment with?".

Quality Standardization

Unification of communication with patients in all branches of the network, elimination of the subjective factor.

Personalized Memo Structure

Typical structure of informational material for the patient:

  • Summary: brief description of examination or appointment results (without diagnosis).
  • Interpretation: explanation of medical terms and indicators in accessible language.
  • Routing: recommended next steps (planned visit, additional examination, observation).
  • Alarming Symptoms ("Red Flags"): list of conditions requiring immediate medical attention.
  • Attention: mandatory notification about the informational nature of the document.

Note: the structure and completeness of responses are adapted to your clinic's standards as part of the pilot project. More details: /b2b/pricing/.

Generation Example

Demonstration of algorithm operation on depersonalized data.

Input Data

PATIENT PROFILE
Gender: Male
Age: 42 years
Complaints: Rapid fatigue, heaviness after eating, poor sleep, excess weight in the abdominal area.

COMPLETE BLOOD COUNT
Hemoglobin (HGB): 148 g/L (Norm: 130 – 160)
Erythrocytes (RBC): 5.1 x10^12/L (Norm: 4.0 – 5.5)
Hematocrit (HCT): 44 % (Norm: 39 – 49)
Platelets (PLT): 240 x10^9/L (Norm: 180 – 320)
Leukocytes (WBC): 7.2 x10^9/L (Norm: 4.0 – 9.0)
ESR: 8 mm/h (Norm: 2 – 15)
Eosinophils: 6.5 % (Norm: 1 – 5)

BIOCHEMICAL ANALYSIS
Glucose (fasting): 6.1 mmol/L (Norm: 3.3 – 5.9)
Insulin: 14.5 mcIU/mL (Norm: 2.6 – 10.0)
Glycated Hemoglobin: 5.8 % (Norm: < 6.0)
Total Protein: 72 g/L (Norm: 66 – 87)
Total Bilirubin: 15.0 µmol/L (Norm: 3.4 – 17.1)
ALT: 35 U/L (Norm: < 41)
AST: 28 U/L (Norm: < 40)
Total Cholesterol: 6.8 mmol/L (Norm: < 5.2)
LDL (Bad Cholesterol): 4.2 mmol/L (Norm: < 3.0)
HDL (Good Cholesterol): 0.9 mmol/L (Norm: > 1.0)
Triglycerides: 2.1 mmol/L (Norm: < 1.7)
Uric Acid: 410 µmol/L (Norm: 202 – 416)
Ferritin: 35 µg/L (Norm: 30 – 400)
Homocysteine: 14 µmol/L (Norm: 5 – 12)

HORMONES AND VITAMINS
TSH (Thyroid Stimulating Hormone): 2.1 mIU/L (Norm: 0.4 – 4.0)
Vitamin D (25-OH): 19 ng/mL (Norm: 30 – 100)

Result (Patient Memo)

📋 PATIENT MEMO

1. Summary
Test results indicate metabolic disorders: the body is having difficulty processing carbohydrates and fats. This explains your complaints of excess weight, fatigue, and heaviness after eating. Significant Vitamin D deficiency and risk factors for vascular health were also identified. The situation is not critical but requires planned medical correction and lifestyle changes to prevent the development of diabetes and heart problems.

2. Interpretation of Key Indicators
Glucose and Insulin (elevated): Your cells "hear" insulin commands poorly and do not let glucose inside to produce energy. Instead, energy is stored as fat. This condition is called insulin resistance.
Lipid Profile (cholesterol and triglycerides): There are many "bad" fats and few "good" ones in the blood. This creates a risk of plaque formation in blood vessels.
Homocysteine (elevated): An amino acid, an excess of which can damage the inner wall of blood vessels, making them vulnerable.
Vitamin D (deficiency): Low levels of this vitamin increase fatigue, lower immunity, and slow down metabolism.

3. Routing (Your Steps)
Doctor Visit: Book an appointment with a general practitioner or endocrinologist within 1–2 weeks.
Topics for Discussion:
— Selection of therapeutic dosage of Vitamin D.
— Necessity of taking B vitamins (to lower homocysteine).
— Nutrition strategy to lower insulin and weight.
Additional Examination (as agreed with the doctor): Ultrasound of abdominal organs (liver/gallbladder), Vitamins B9 and B12.

4. Alarming Symptoms ("Red Flags")
If you notice the following symptoms, seek medical help immediately:
— Pressing, squeezing pain or burning behind the breastbone (especially during exertion).
— Sudden severe shortness of breath or lack of air at rest.
— Sharp, unquenchable thirst combined with very frequent urination.
— Sudden weakness in an arm or leg, speech impairment, or facial asymmetry.

⚠️ Attention: This document is for informational purposes only and helps structure test data. It is not a diagnosis and does not replace a doctor's consultation.

Integration

Data transmission (test results, conclusions, discharge summaries) is carried out via a secure API. Processing occurs in asynchronous mode (202 Accepted + polling) to ensure stability at high loads.

Request Consultation

FAQ

Is style adaptation possible?

Yes. As part of the pilot project, we configure prompts and generation templates in accordance with your clinic's brand book and communication strategy.

Is the memo a treatment prescription?

No. The memo is for informational purposes only. Any prescriptions and therapy corrections are made only by a doctor at an in-person appointment.

How is confidentiality ensured?

We use secure communication channels and offer a Zero-Log mode, where data is not saved on our servers. More details: /b2b/security/.

Pilot Launch

Ready to test the generation of personalized recommendations on your data? Submit an application to discuss pilot project conditions.

Submit Application Other Cases